Sidekick Health, LLC Terms of Service

Last updated: July 29, 2026

Overview

This website is operated by Sidekick Health, LLC ("Sidekick Health," "we," "us," or "our"). Throughout the site, the terms "we," "us," and "our" refer to Sidekick Health, LLC. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. Section 20 contains a binding arbitration provision and a class action waiver that affect your legal rights. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 — Online Store Terms

You must be at least 18 years of age to purchase from this site. By agreeing to these Terms of Service, you represent that you are at least 18 years old and at least the age of majority in your state of residence.

Our products are food and beverage products intended for adult consumption. They are not intended for children.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in the immediate termination of your Services.

Section 2 — Health Disclaimer and FDA Notice

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Sidekick Health is not a healthcare provider, telehealth service, pharmacy, or medical practice. We do not provide medical advice, diagnosis, or treatment, and nothing on our Site or in our marketing materials should be interpreted as medical advice.

Our products are food and beverage products. They are not drugs, and they are not a substitute for any medication, medical treatment, or the advice of a qualified healthcare professional.

If you are taking a GLP-1 medication or any other prescription medication, are pregnant or nursing, have a medical condition, or have any concern about whether our products are appropriate for you, consult your physician or pharmacist before use. Our products contain caffeine. Do not use our products in place of medical care, and never disregard or delay seeking professional medical advice because of something you read on our Site.

Our products are not affiliated with, endorsed by, or sponsored by any pharmaceutical manufacturer. References to GLP-1 medications on our Site describe the circumstances in which customers have told us they enjoy our coffee, and are not claims about the effect of our products on any medication or medical condition.

Discontinue use and consult a healthcare professional if you experience an adverse reaction.

Section 3 — Testimonials, Reviews, and Results

Our Site may display customer testimonials, reviews, and other endorsements. These reflect the individual experiences and personal opinions of the people who provided them. They are not verified by us, they are not clinical evidence, and they are not a guarantee, promise, or prediction of the results you will experience.

Individual results vary based on many factors we do not control. We make no representation that you will obtain any particular result from using our products.

Where a reviewer has received a free product, a discount, or any other compensation in connection with a review, we disclose that connection in accordance with the Federal Trade Commission's Guides Concerning the Use of Endorsements and Testimonials in Advertising.

We may, but are not obligated to, moderate reviews. We do not delete negative reviews solely because they are negative.

Section 4 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 5 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 6 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, except that a price change will never apply retroactively to an order you have already placed and we have already accepted.

Section 7 — Products and Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or refund according to our Return and Refund Policy, available at https://glpsidekick.com/policies/refund-policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Section 8 — Shipping, Title, and Risk of Loss

We ship within the United States. Delivery estimates provided at checkout are estimates only and are not guaranteed delivery dates. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our reasonable control.

Title and risk of loss for products pass to you upon delivery to the carrier. Notwithstanding this, if your order is lost, damaged, or does not arrive, we will make it right in accordance with our Return and Refund Policy — you do not need to take up a lost or damaged shipment with the carrier yourself.

You are responsible for providing a complete and accurate shipping address at checkout.

Section 9 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return and Refund Policy.

Section 10 — Subscriptions and Recurring Charges

If we offer a subscription, auto-ship, or other recurring delivery program and you enroll in it, the following terms apply:

• Authorization. By enrolling, you authorize us to charge your payment method on a recurring basis at the price and frequency disclosed to you at the time of enrollment, until you cancel.
• Disclosure before you enroll. We will clearly disclose the price, the billing frequency, the date of the first charge, and the cancellation method before you enroll, and we will obtain your express consent to the recurring charge separately from any other terms.
• Renewal reminders. We will send you a reminder before each renewal charge, including the amount and the date.
• Cancellation. You may cancel at any time through your account on our Site or by emailing support@glpsidekick.com. Cancellation will be available through the same medium you used to enroll, and we will not require you to call us, chat with a representative, or sit through a retention offer in order to cancel. We will confirm your cancellation by email.
• Effect of cancellation. Cancellation applies to future shipments. If an order has already been processed when you cancel, our 30-day satisfaction guarantee applies to that order.
• Price changes. We will notify you at least 30 days in advance of any change to your subscription price, and you may cancel before it takes effect.

Section 11 — Text Message and Email Marketing

Email. If you provide your email address, you may receive marketing emails from us. You can unsubscribe at any time using the link in any marketing email. We will continue to send you transactional messages about your orders.

Text messages (SMS). If you provide your mobile phone number and affirmatively opt in, you consent to receive recurring automated marketing and promotional text messages from Sidekick Health at that number, including messages sent using an automatic telephone dialing system.

• Consent to receive marketing texts is not a condition of any purchase.
• Message and data rates may apply. Message frequency varies.
• Reply STOP to any message to cancel. Reply HELP for help, or email support@glpsidekick.com.
• Carriers are not liable for delayed or undelivered messages.
• You represent that you are the subscriber to, or the customary user of, the mobile number you provide, and that you will notify us if that number is reassigned.

By opting in, you agree that these Terms and our Privacy Policy govern our messaging program.

Section 12 — Intellectual Property

All content on the Site — including the Sidekick Health name and logo, product names, text, graphics, photographs, product packaging design, and the selection and arrangement of all of the foregoing — is owned by or licensed to Sidekick Health, LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your own personal, non-commercial purposes. This license does not permit you to reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Site or its content without our prior written consent.

You may not use our name, logo, or trademarks in any manner that is likely to cause confusion, or in connection with any product or service that is not ours, without our prior written permission.

Section 13 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website. Such new features and/or Services shall also be subject to these Terms of Service.

Section 14 — Third-Party Links

Certain content, products, and Services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 15 — User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence, (2) to pay compensation for any comments, or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 16 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, available at https://glpsidekick.com/policies/privacy-policy.

Section 17 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). If we cancel an order for this reason after you have been charged, we will issue you a full refund.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 18 — Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 19 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Sidekick Health, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

To the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to these Terms, the Service, or any product purchased from us shall not exceed the greater of (a) the total amount you paid to us in the twelve months preceding the event giving rise to the claim, or (b) one hundred dollars ($100).

Nothing in these Terms excludes or limits our liability for fraud, fraudulent misrepresentation, personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

Section 20 — Dispute Resolution, Binding Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

a. Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by emailing us at support@glpsidekick.com with a description of your claim and the relief you seek. We will do the same before bringing a claim against you. If the dispute is not resolved within 60 days, either party may proceed to arbitration. This informal step is a condition precedent to arbitration, and the applicable statute of limitations is tolled while it runs.

b. Agreement to arbitrate. Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms, our products, or your use of the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.

c. Class action waiver. YOU AND SIDEKICK HEALTH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable as to a particular claim, then that claim shall be severed from the arbitration and brought in court, while all other claims remain in arbitration.

d. Exceptions. Either party may bring an individual action in small claims court for any claim within that court's jurisdiction. Either party may also seek injunctive relief in court to protect intellectual property rights. Nothing in this section prevents you from reporting a concern to a government agency.

e. Costs. Where AAA's Consumer Arbitration Rules require us to pay the filing and arbitration fees for consumer claims, we will do so. If you initiate arbitration for a claim of $10,000 or less, we will pay your AAA filing fee, and the arbitration will be conducted by telephone, by video, or on written submissions unless the arbitrator determines a hearing is necessary.

f. Your right to opt out. You may opt out of this arbitration agreement and class action waiver. To do so, email support@glpsidekick.com with the subject line "Arbitration Opt-Out" within 30 days of your first purchase or of your first agreement to these Terms, whichever is earlier, and include your name and the email address associated with your order. Opting out will not affect any other part of these Terms, and it will not affect your relationship with us in any way.

g. Survival. This Section 20 survives termination of these Terms and of your relationship with us.

Section 21 — Governing Law and Venue

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

For any dispute not subject to arbitration under Section 20, you and Sidekick Health agree to the exclusive jurisdiction and venue of the state and federal courts located in Lee County, Florida.

Nothing in this section deprives you of the protection of any mandatory consumer protection law of the state in which you reside.

Section 22 — Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, carrier disruptions, or shortages of transportation facilities, fuel, energy, labor, or materials.

Section 23 — Indemnification

You agree to indemnify, defend, and hold harmless Sidekick Health, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 24 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 25 — Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination, and/or accordingly may deny you access to our Services (or any part thereof).

Section 26 — Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 27 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

We will not apply a material change to the arbitration provision in Section 20 retroactively to a dispute of which we already had notice.

Section 28 — Contact Information

Questions about these Terms of Service should be sent to us at support@glpsidekick.com.

Our contact information is posted below:

Sidekick Health, LLC Email: support@glpsidekick.com

Mailing and returns address: 215 Beaver Dr DuBois, PA 15801 United States